Do you provide permanent placements? (Top)

Yes. Please contact your recruiter for further assistance.

Do you cover malpractice Insurance on your contractors? (Top)

Yes, we cover Professional Liability Insurance on all Platinum Select contractors.

How often do you bill? (Top)

Billing is processed weekly. An invoice and copy of the signed timesheet will be sent to you.

Our work week is not the same as yours- how do you bill for that? (Top)

We will adjust both the timesheets and the invoicing to correspond to your format. Recruiters should be notified of required changes at the time of contract negotiations.

What if there is an error on my invoice? (Top)

Just give us a call, we will verify and correct the invoice.

What is your corrective process for a professional that is unmanageable or not performing up to our level of need? (Top)

Contractors are immediately contacted after a recruiter receives notification from a client that there is a problem or issue that requires attention. The contractor is counseled and instructed as to what is required to complete the assignment. The client is notified that the contractor has been counseled and is updated regarding all actions required to resolve the situation. The recruiter will handle issues that are not resolved once the client gives direction. In any case, the agency will begin a preliminary search for a replacement contractor in the event replacement is required.

How do you pre-screen your candidates? (Top)

Candidates are interviewed and resumes submitted to recruiters. Candidates are expected to meet or exceed all customer service and patient care requirements for each facility. All work experience, education and references are verified. Candidates fill out a skills checklist and will be given a criminal background check before they are hired. We perform:

• Social Security Verification
• Criminal Search
• Government suspect list
• Professional disciplinary research
• Violent sexual offender and predatory research
• Hospitals are given the opportunity to interview candidates.
• All medical records are completed and submitted:
  • PPD/Chest xray
  • MMR/Varicella
  • Hepatitis B
• All other requirements deemed necessary by the facility will be provided.

Do you perform background checks? (Top)

Yes. We run background checks on all contract individuals and will be happy to provide you with a copy of the report.

Do you provide all-inclusive rates? (Top)

We provide two types of contracts: all-inclusive or non-inclusive (broken down). Let us know which one you prefer.